FAQs

England

What are the hotel bedding options?

It is important to note that European hotel rooms generally tend to be smaller than North American hotel rooms.

For your hotel room you can choose to have:

Double– One bed for two people (usually Queen size, sometimes Double/Full.  King only by request and not always guaranteed).

Twin– Two separate beds (can be two Single beds, two Double/Full, one Single & one Double/Full, etc…)

Triple– Two beds to sleep three people.  Rarely will there be three separate beds.  (Normally you will find a Double/Full bed and one twin bed for a total of 2 beds.  Sometimes you may find two Double/Full or three Single beds, but it is rare.) Please note there is no reduction in cost for a third person sharing a room with two others. For comfort, we suggest that three adults take two separate rooms.

Twin and Triple Room configurations will be assigned based on hotel availability at the time of check-in.

Note: No more than three people can share a hotel room on escorted tours.

Do the hotels have hairdryers?

Most hotels have modern accessories, although specific offerings vary by hotel. We recommend you check the hotel website for details pertaining to complimentary and optional inclusions and services.

What type of accommodations do you use for a Hopper tour?

With a commitment to immersing travelers in the culture of each city, Tenon selects accommodations that enhance a traveler’s experience. Accommodations are carefully chosen based on location and quality in an effort to meet our travelers’ expectations and ensure satisfaction. Hotel locations provide easy accessibly to attractions, restaurants, pubs and public transportation. Whether it’s a boutique hotel or a large chain property, our hotels will always have a quality rating of three or four stars and a TripAdvisor rating of three or higher. Tenon offers a wide variety of hotels in each of the cities on our Hopper Tours. Hotels are subject to availability and the discretion of Tenon Tours. Hotels of the same class not listed below may also be substituted. Travelers’ exact hotel assignments will be issued with travel documents 7 to 10 days prior to departure.

Should I pre-book my B&B room in the UK?

It is highly advisable to pre-book your B&Bs when traveling in the UK as there are fewer available in the more popular locations. At a minimum, we recommend your first and last night’s accommodation in advance. During the summer, some popular locations require a 2-night stay.

What are the check-in/check-out times at B&Bs?

You should arrive for your reservation at a B&B by 6pm. Check-in time is normally between 2pm – 6pm, unless otherwise agreed with your host/hostess. Please note that late arrival, estimated after 6pm, is by special agreement with each home. Check-out should be no later than 11am.

Iceland

Do the hotels have hairdryers?

Most hotels have modern accessories, although specific offerings vary by hotel. We recommend you check the hotel website for details pertaining to complimentary and optional inclusions and services.

What type of accommodations do you use for a Hopper tour?

With a commitment to immersing travelers in the culture of each city, Tenon selects accommodations that enhance a traveler’s experience. Accommodations are carefully chosen based on location and quality in an effort to meet our travelers’ expectations and ensure satisfaction. Hotel locations provide easy accessibly to attractions, restaurants, pubs and public transportation. Whether it’s a boutique hotel or a large chain property, our hotels will always have a quality rating of three or four stars and a TripAdvisor rating of three or higher. Tenon offers a wide variety of hotels in each of the cities on our Hopper Tours. Hotels are subject to availability and the discretion of Tenon Tours. Hotels of the same class not listed below may also be substituted. Travelers’ exact hotel assignments will be issued with travel documents 7 to 10 days prior to departure.

When will I be able to check into my hotel/hostel/B&B in each city/town?

Typically, check-in is 3:00pm, although many places will allow you to check in earlier once rooms have been cleaned and inspected. Luggage can be stored in a secure area for early arrivals.

Do you offer a room sharing service for solo passengers on Escorted tours?

To ensure the comfort of all our passengers, we do not offer the option of sharing service for solo traveling passengers on escorted tours. We do, however, offer a single supplement whereby you will have the privacy of your own room.

For tour options specific to solo travelers and/or roommate matching options please see our solo / singles travelers options here.

Ireland

Are the hotels air-conditioned?

Due to the cooler average climate in Ireland and Britain, most accommodations (hotels and/or B&B’s) do not have or need air-conditioning.  Some accommodations will state that they have “temperature control” in the rooms, however the control you have over how hot or cold to make it is not to the extremes that our clients may be used to in North America.  Some accommodations may have fans available, check with reception or your B&B host. Please see more detailed information here in our blog!

Do you offer a room sharing service for solo passengers on Escorted tours?

To ensure the comfort of all our passengers, we do not offer the option of sharing service for solo traveling passengers on escorted tours. We do, however, offer a single supplement whereby you will have the privacy of your own room.

For tour options specific to solo travelers and/or roommate matching options please see our solo / singles travelers options here.

Are the homes checked by B&B Ireland?

All homes are approved to Fáilte Ireland and Northern Ireland Tourist Board standards (the official Irish Tourist Boards) and all of our homes meet these standards.

Do I have to place a deposit in order to pre-book a room in Ireland?

There is no charge to pre-book your rooms online; however, a credit card will be required in the case of no-shows or late cancellations (within 7 days). Your host/hostess may also require a valid credit card at time of booking as a guarantee to hold the room(s) if you contact them directly. This system is put in place to ensure that clients are not pre-booking multiple homes at no charge then showing up holding rooms at other homes.

Should I pre-book my B&B room in Ireland?

It is advisable to pre-book at least your first and last nights’ accommodation in advance at all times. Rooms in Dublin city and county can be difficult to find unless accommodation is pre-booked. If visiting the capital city, we strongly advise pre-booking all accommodation well in advance. Never count on finding rooms at short notice in Dublin. The website for all participating B&Bs is http://reserveabandb.com/ This site is for voucher use ONLY.

Italy

When will I be able to check into my hotel/hostel/B&B in each city/town?

Typically, check-in is 3:00pm, although many places will allow you to check in earlier once rooms have been cleaned and inspected. Luggage can be stored in a secure area for early arrivals.

Do the hotels have hairdryers?

Most hotels have modern accessories, although specific offerings vary by hotel. We recommend you check the hotel website for details pertaining to complimentary and optional inclusions and services.

What hotels do you use in the city-centers in Italy?
Rome Premiere City-Center Hotels: BW Mondial, Patria, Hotel Fellini and Hotel Cecil, or similar
Do you offer a room sharing service for solo passengers on Escorted tours?

To ensure the comfort of all our passengers, we do not offer the option of sharing service for solo traveling passengers on escorted tours. We do, however, offer a single supplement whereby you will have the privacy of your own room.

For tour options specific to solo travelers and/or roommate matching options please see our solo / singles travelers options here.

What meals are included?

Breakfast is included daily at your accommodation (unless otherwise noted). Please check with each specific property for their serving time, menu and other details as most have time restraints. 

Scotland

What are the hotel bedding options?

It is important to note that European hotel rooms generally tend to be smaller than North American hotel rooms.

For your hotel room you can choose to have:

Double– One bed for two people (usually Queen size, sometimes Double/Full.  King only by request and not always guaranteed).

Twin– Two separate beds (can be two Single beds, two Double/Full, one Single & one Double/Full, etc…)

Triple– Two beds to sleep three people.  Rarely will there be three separate beds.  (Normally you will find a Double/Full bed and one twin bed for a total of 2 beds.  Sometimes you may find two Double/Full or three Single beds, but it is rare.) Please note there is no reduction in cost for a third person sharing a room with two others. For comfort, we suggest that three adults take two separate rooms.

Twin and Triple Room configurations will be assigned based on hotel availability at the time of check-in.

Note: No more than three people can share a hotel room on escorted tours.

Are there any extra charges we have to pay at the UK B&B?

A city tax of £10.00 (approximately $15) per room per night applies for the month of August in Edinburgh and during the summer months in Oxford, Bath, Maidenhead and Cambridge with the vouchers. This charge is paid directly to the accommodation provider and is not included with your payment to Tenon Tours.

Do the hotels have hairdryers?

Most hotels have modern accessories, although specific offerings vary by hotel. We recommend you check the hotel website for details pertaining to complimentary and optional inclusions and services.

What are the check-in/check-out times at B&Bs?

You should arrive for your reservation at a B&B by 6pm. Check-in time is normally between 2pm – 6pm, unless otherwise agreed with your host/hostess. Please note that late arrival, estimated after 6pm, is by special agreement with each home. Check-out should be no later than 11am.

When will I be able to check into my hotel/hostel/B&B in each city/town?

Typically, check-in is 3:00pm, although many places will allow you to check in earlier once rooms have been cleaned and inspected. Luggage can be stored in a secure area for early arrivals.

Wales

When will I be able to check into my hotel/hostel/B&B in each city/town?

Typically, check-in is 3:00pm, although many places will allow you to check in earlier once rooms have been cleaned and inspected. Luggage can be stored in a secure area for early arrivals.

Do the hotels have hairdryers?

Most hotels have modern accessories, although specific offerings vary by hotel. We recommend you check the hotel website for details pertaining to complimentary and optional inclusions and services.

What is the advantage to using these UK vouchers?

Using vouchers means you can purchase a packaged vacation that is cost effective, your accommodation is prepaid and you avoid having to carry money to settle accommodation costs. This program offers you a lot of choices of itinerary throughout the country.

Are the hotels air-conditioned?

Due to the cooler average climate in Ireland and Britain, most accommodations (hotels and/or B&B’s) do not have or need air-conditioning.  Some accommodations will state that they have “temperature control” in the rooms, however the control you have over how hot or cold to make it is not to the extremes that our clients may be used to in North America.  Some accommodations may have fans available, check with reception or your B&B host. Please see more detailed information here in our blog!

What hotels do you use in the city-centers in Wales?

Cardiff Premiere City-Center Hotels: Jurys Inn, Angel Hotel, Holiday Inn Cardiff City, Park Inn by Radisson or similar.
Llandudno Premiere City-Center Hotels: Imperial Hotel, Grand Hotel, St Tudno's Hotel, St George's Hotel or similar.

Massachusetts
301 North Ave, Floor 2 Wakefield, MA 01880
Delaware
1632 Savannah Rd, Suite 10 Lewes, DE 19958
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