FAQs

England

What is a day on an escorted tour like?

We generally incorporate a sightseeing feature each morning and afternoon. There are breaks at two hour intervals or less so that you get a chance to stretch your legs, purchase a snack or lunch, take photos, use a restroom, etc.

On all tours, seats are rotated on a daily basis to allow all passengers an opportunity to sit towards the front of the coach. The tour director assigns seats for all clients. Seats belts must be worn when the coach is in motion. If you suffer from motion sickness it is recommended to bring medication with you.

Do I need a Visa to visit Ireland and the UK?

Travelers from the European Union, the United States and Canada do not need a visa to enter Ireland, the UK or most Western European countries for stays shorter than 90 days. If you hold a passport from a different country or plan on staying for more then 90-days, please check with your local consulate.

Are Escorted tours handicap accessible?

The coaches are not handicap accessible so you must be able to get on and off the coach unaided by our staff and be able to rotate seats on the coach. If you need extra walking assistance, you may bring a light-weight foldable wheelchair which can be stowed in the luggage compartment. You must advise us when booking a tour that you will be using a wheelchair or other medical equipment.

What are travel times on Escorted tours usually like?

Morning departure time depends on the itinerary to be covered on any particular day. In Britain the tour day begins between 8.00am to 8.30am, while in Ireland the day usually begins between 8.30am and 9.00am. Arrival back to the hotel/ or at the next hotel is usually between 4.00pm and 5.00pm.

Are children allowed on a small group escorted tour?

Children under the age of 5 are not permitted on a small group escorted tour.

Iceland

Where should we eat?

We suggest checking with the front desk at the hotel or asking locals for recommendations based on what you’re looking to eat and how much you want to spend. Iceland is a very friendly and hospitable country when you are looking for suggestions or are needing questions answered.

What is the difference between a Hopper Tour and an Escorted Tour?

We’ve compiled a list below to help chart out the differences between these types of tours:


escortedvshopperchart-tenontours-01

See the full blog here

Can I bring a wheelchair or motorized scooter?

Wheelchairs and certain types of motorized scooters can be accommodated on some luxury escorted tours. It is best that you inquire for the specific journey you are interested in. As a general rule, wheelchairs and motorized scooters are not accepted on luxury escorted tours. The international community does not adhere to the same accessibility standards that hotels, restaurants and public buildings do in the United States. That combined with tour itineraries that might require a considerable bit of walking in old historic city sections, in and around attractions, over cobblestone streets, up hills and climbing staircases make wheelchairs impractical to bring.

What is the weather like in Iceland?

“If you don’t like the weather, just wait five minutes” is often said about Icelandic weather, meaning it changes frequently! Most visitors can expect a mix of sunny and cloudy conditions as well as rain and wind, sometimes in a single day. In winter, snow comes and goes. June, July, and August are the warmest months, with temperatures in the 50’s and you’ll have the most daylight (18-22 hours) from May to August. In the winter, expect only 4-7 hours of daylight and temperatures hovering in the 30’s during the day and 20’s at night.

Check out Iceland’s average monthly temperatures below:
 
WeatherGraph.Iceland.TenonTours-01

How many people do I need for a group?

A group can be any size, however most group discounts start with a minimum of 10 people. The more people in your group, the lower the price will be per person.

Ireland

What is the quoting process like?

You will work with your Personal Travel Specialist to prepare a preliminary itinerary for your chosen dates including your transportation and accommodations in order for a quote to be provided. Upon approval of the group tour details and pricing a deposit is required to secure the land components. You will also receive a payment schedule so you will know when all deposits & balances are due. If you would like us to hold group airfare for you we would also require a per seat deposit (depending on the airlines deposit terms) to hold the airline reservation.

Why travel as a group?

Organizing your own group to travel gives you the flexibility to set the pace of the tour to match your interests and budget. It also allows you to take advantage of groups discounts in hotels, on tours and with airfare. You can reserve the land and air space with a minimum deposit to allow you time to promote the trip and gather participants.

How many people are on an escorted tour?

On average we have around 35 passengers but the busses hold a maximum of 48 passengers. If you are on a small group escorted tour, the amount of passengers can range from 18-24.

Can you accommodate my special dietary request on an Escorted tour?

Hotels throughout Ireland and Britain offer a wide variety of foods. When making your reservation please notify us of your specific requests, especially for low-salt or celiac diets. We cannot guarantee all requests and it is a good idea to double check once you are in your tour hotels.

When will I get my travel documents?

Your travel documents will be issued via EMAIL 7 to 10 days prior to departure. Documents will include your assigned hotel accommodations, transfer details and times, vendor contact information, emergency numbers and more. All you need to do is print out all of these documents and take them with you. You may forward them to friends & family to share your trip details and contact information.

Escorted Tours: Travel documents for escorted tours are mailed and will be  delivered via USPS (sent from our office in Massachusetts) and should arrive approximately 7-10 days prior to departure. 

Italy

How does group airfare work?

Airlines require that you have at least 10 people traveling on the same itinerary in order to be considered a group. Your per seat deposit will hold airline reservations and guarantee your base fare until 90-120 days prior to departure depending on the airline. Tax and fuel are subject to change until paid in full and tickets are issued.

Can children travel on a luxury escorted tour?

Children under 6 years of age are not permitted on luxury escorted tours.

What is the time difference in Italy?

There is a 6-hour time difference between Italy and Eastern Standard Time. 12PM in New York = 6PM in Italy.

How far in advance do I need to book my group?

It is never too early to book a group. Keep in mind that the further out from the departure date the better chance you have of reserving the perfect hotels, tours etc. If you are planning to travel between the months of May and September we highly advise at least 10-months notice to if you are set on securing particular properties. Any group that wants to book and travel inside 90 days would have to pay in full to secure the booking.

What is the average group size of a luxury escorted tour?

The average group size varies depending on the trip that is selected. Most of our land journeys average 20 to 40 guests.

Scotland

Where should we eat?

We suggest checking with the front desk at the hotel or asking locals for recommendations based on what you’re looking to eat and how much you want to spend. Iceland is a very friendly and hospitable country when you are looking for suggestions or are needing questions answered.

Can you accommodate my special dietary request on an Escorted tour?

Hotels throughout Ireland and Britain offer a wide variety of foods. When making your reservation please notify us of your specific requests, especially for low-salt or celiac diets. We cannot guarantee all requests and it is a good idea to double check once you are in your tour hotels.

Are there any free days for activities on Escorted tours?

All of our tours offer included sightseeing every day to maximize your time. If you want to take a day out to play golf, ride or simply relax and browse around, you may choose not to travel on a day tour when you are staying in the same hotel for two nights.

What is the time difference in Ireland and the UK?

There is a 5-hour time difference between Ireland and the UK and EST. 12pm New York = 5pm Ireland and the UK.

When will I get my travel documents?

Your travel documents will be issued via EMAIL 7 to 10 days prior to departure. Documents will include your assigned hotel accommodations, transfer details and times, vendor contact information, emergency numbers and more. All you need to do is print out all of these documents and take them with you. You may forward them to friends & family to share your trip details and contact information.

Escorted Tours: Travel documents for escorted tours are mailed and will be  delivered via USPS (sent from our office in Massachusetts) and should arrive approximately 7-10 days prior to departure. 

Wales

What is the weather like in Wales?

Wales has a mild, temperate climate which produces temperatures in the 60’s during the summer months and the low 40’s in the winter. Spring and autumn temperatures usually hover around 50 degrees (F). Rain is very common and tends to appear at the most random times so make sure you plan accordingly. However, we have found that it never rains in the pub… or so the saying goes.

Check out the average temperatures in Wales below:
 
WeatherGraph.Wales.TenonTours-01

Will my tour guide be local on my Escorted tour?

All tour guides are locally employed.

For whom are tours recommended?

We recommend our tours for active independent travelers who want an alternative to driving themselves or a fully-planned tour with no freedom or flexibility. This tour is not recommended for those who require a full time guide, private transportation service at all times, luggage handling or have mobility issues requiring wheelchairs, have trouble walking or limiting medical conditions.

Can I combine an escorted tour with another type of tour such as self-drive?

Yes! You may combine any of our trip types per availability.

Are tips included in my Escorted tour price?

Tips are not included within the price of your escorted tour but are customary to show gratitude to your tour director or driver for satisfactory service. Tipping for restaurant/bar staff is usually discretionary but some restaurants do add a 10% – 15% service charge so be sure to check your bill first.

Recommended minimum amount per person / per day:

Driver/Guide (1 person crew) $8

Tour Director (part of 2 person crew) $5

Driver (part of 2 person crew) $5

Guide for walking or city tour $2

 

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