FAQs

What type of people travel on a rail tour?

Rail tours attract free, independent travelers of all ages and nationalities. What they have in common is a desire to have a unique touring experience in Ireland. Our tours also provide a credible means to explore Ireland without having to drive!

Should I get travel insurance?

We recommend purchasing travel insurance. Tenon Tours offers a tour protection plan to cover your trip plus airfare – whether you purchase airfare through us or not. Travel insurance is affordable and gives you the extra peace of mind should anything happen during your trip. For specifics on our travel insurance coverage, contact your personal travel specialist.

Consider Registering with STEP (Smart Traveler Enrollment Program).

The Smart Traveler Enrollment Program (STEP) is a free service provided by the U.S. Government to U.S. citizens who are traveling to a foreign country. STEP allows you to enter information about your upcoming trip abroad so that the Department of State can better assist you in an emergency. Click here for more information.

When should I arrive at the airport?

Play it safe and plan to arrive 2.5 to 3 hours prior to your scheduled departure time to allow for any unexpected delays in traffic, check-in, security, or long lines at the newsstand!

Are rail tours wheelchair friendly?

As long as you have some mobility then our tours would be suitable. The trains are wheelchair friendly in Ireland however most coaches are not wheelchair accessible so you must be able to get on and off the coach unaided by Ireland staff. If you need extra walking assistance, you may bring a lightweight foldable wheelchair which can be stowed in the luggage compartment. It is with regret that we cannot accommodate mobility scooters on our tours. You must advise us when booking a tour that you will be using a wheelchair or other medical equipment.

What language are rail tours conducted in?

Our tours are conducted in English only, however we can provide detailed itineraries in all major European Languages if we are informed in advance of your requirement. Also at key visitor attractions in Ireland, multiple language literature is normally available.

Can I upgrade my train ticket to first class?

We do not use first class on the train as first class is not available on all trains in Ireland. For operational reasons all customers who book a rail tour sit together in a specially reserved car.

Do I need a passport?

Yes! All US citizens must have a passport that remains valid 6 months beyond the dates of your trip. All non-US citizens must check with their local consulate for documentation requirements. If you do not have a passport, one may be obtained through your local post office, which also offers expedited processing. ALL NAMES PROVIDED TO TENON TOURS MUST BE AS THEY APPEAR ON YOUR PASSPORT (first and last names only). You may want to make a copy of your passport and leave it at home with a friend of family.

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